Covid-19 / Coronavirus

Covid-19 has effected all parts of the county. The message from government is clear

Stay Home – Save Lives – Protect the NHS

Some Useful Links & Telephone Numbers

Herefordshire Council Updates

Coronavirus / Covid-19 Response funding and support

Fastershire Keep Connected Grant

WISH Herefordshire – If you need information, advice or support during the coronavirus / COVID-19 situation, including where you can order groceries and meals for home delivery or if you need to access one of the local food banks, take a look at what’s available in your local area.

Herefordshire Safeguarding Board

Talk community Covid 19 response. Herefordshire Council are working with a number of key strategic partners and communities to help support elderly, frail, disabled, and vulnerable people and families in Herefordshire. As part of Talk Community, Link workers (redeployed council staff), may be in touch with you to ensure connectivity with local initiatives. The Talk Community helpline is 01432 260027.


Covid 19 SCAMS

Sadly, there are some who will take advantage of the vulnerable during times of national crisis and this crisis is no exception.

Beware of telephone scams

We are aware that criminals are trying to exploit the national coronavirus crisis and take advantage of innocent people.

Fraudsters purporting to be from the police or your bank are targeting elderly and vulnerable people to try and steal money from their accounts.  The callers will often seem genuine, offering you the opportunity to call them back to prove their identity.

They establish their trust with you by confirming some of your personal details and will then make up a story in which money in your bank account needs to be transferred or withdrawn.

The police or your bank will never:
• Contact you out of the blue and ask for your personal details, including your PIN number, password or account details
• Ask you to transfer money into another account for fraud reasons
• Ask you to withdraw cash and hand to someone for safe keeping
• Send someone to your home to collect cash, bank cards, account details or PIN numbers

Protect yourself
• If you are unsure whether someone on the phone is genuine, hang up and then use a different line to call the organisation they are purporting to be from using a number from the phonebook or internet to verify their identity
• Don’t give out your personal information to anyone over the phone, including your PIN number and bank account or card details
• If you have given out your personal banking details to someone over the phone or have given someone your card details, contact your bank immediately to cancel your card.

Where to go for help
• If you receive a call from someone purporting to be a police officer and asking you to withdraw or transfer money, call Warwickshire Police on 101 – the more intelligence we receive, the more likely we are to catch those responsible.
• If you have been a victim of a telephone scam, please report it to Action Fraud on 0300 123 2040 or via their website: https://www.actionfraud.police.uk/
• For advice on scams, contact Citizens Advice Consumer Service on 0808 223 1133.
• Always call 999 in an emergency.


Useful Leaflets

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Runaway Advice

Being asked to stay at home can be challenging for some and in some cases unbearable and lead to someone choosing to run away from home. It’s important to have somewhere to turn to. If this is you, please take a look at this.

Residents invited to contribute photos to Herefordshire’s ‘Life Under Lockdown’ history project

Fantastic idea to document what is truly an historic event

You can read the full article of how the project will work and how to contribute here

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